Refund and Cancellation Policy

At digtal-agency.site, we value our clients and strive to deliver exceptional digital marketing services. This Refund and Cancellation Policy outlines the terms under which refunds and cancellations are processed.

1. Services Covered

This policy applies to all services offered by [Your Agency Name], including but not limited to:

• SEO (Search Engine Optimization)
• PPC (Pay-Per-Click) Advertising
• Social Media Marketing
• Content Marketing
• Website Development

2. Cancellation Policy

a. Service Cancellation:

• Clients may request to cancel ongoing services by providing a written notice at least [insert notice period, e.g., 15 days] before the next billing cycle.
• Cancellation requests must be sent to [mohan@gmail.com] with all relevant details, such as service name and account details.

b. Impact of Cancellation:

• Upon cancellation, services already performed or in progress will be billed as per the agreed terms.
• Prepaid services will not be refunded unless specified in the agreement.

3. Refund Policy

a. Eligibility for Refunds:

• Refunds may be issued in the following situations:
  • Services were not delivered as agreed.
  • Errors in billing or duplicate payments.
  • Failure to initiate the project within the specified timeframe.

b. Non-Refundable Situations:

• Services that have already been delivered.
• Customized campaigns or strategies already executed.
• Third-party costs (e.g., ad budgets, software subscriptions).

c. Refund Processing:

• Approved refunds will be processed within [insert timeframe, e.g., 7–14 business days] and credited to the original payment method.

4. Dispute Resolution

If you are dissatisfied with the services provided, please contact us at [insert email address]. We will work with you to address your concerns and reach a fair resolution.

5. Changes to This Policy

We reserve the right to modify this Refund and Cancellation Policy at any time. Updates will be posted on this page with the revised effective date.

6. Contact Us

For questions about this policy or to initiate a cancellation or refund request, please contact us:

Email: [mohan@gmail.com]
Phone: [917258441882]
Address: [preet vihar c-24,new delhi 110092]